In most cases, delivery is free of charge. However, the final shipping cost (if any) will be determined at the checkout based on your location and order details.

We currently accept payments via PayPal, which allows you to pay securely using your PayPal balance, linked bank account, or credit/debit card. Depending on your country or region, PayPal may also support additional local payment options. All transactions are processed through PayPal’s secure system to ensure your payment information is protected.

For international (cross-border) orders, delivery typically takes 5 to 15 business days, depending on the destination country, customs processing, and local delivery conditions. Please note that unexpected delays may occur due to customs clearance or peak shopping seasons. You’ll receive tracking information once your order is shipped.

Shopping in our Online Shop is completely secure. We use industry-standard SSL encryption to protect your personal information and payment details. All transactions are processed through trusted and secure payment gateways like PayPal, ensuring your data is kept safe and confidential. We are fully committed to protecting your privacy and do not share your information with third parties without your consent.

After you place an order, here’s what happens step by step:

1. Order Confirmation
   You’ll receive an email confirming that your order has been received.

2. Order Processing
   We prepare your items for shipment. This typically takes 1–3 business days.

3. Shipping & Tracking
   Once your order ships, you’ll receive a shipping confirmation email with a tracking number so you can monitor the delivery status.

4. Delivery
   Your order will be delivered to the address you provided within the estimated delivery time.

5. After-Sales Support
   If you have any questions or issues after receiving your order, our customer service team is here to help.

Let us know if you need to make any changes or track your order — we’re happy to assist!

At the moment, we do not automatically issue invoices. However, if you need one for your records, please contact our customer service team — we’ll be happy to provide it manually upon request.